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Frequently Asked Questions

We provide a full range of cleaning equipment and products for our clients.  If you have a specific cleaning product that you would like for us to use, please contact our office manager in advance so that we can make sure to provide detail instructions to our team.

Generally, there will be two people in your home: a team leader, and a team member.  From time to time when you have an emergency or a special request we will have additional staff.  If your home is small, one person may only be needed to service your home if the job is able to be done quickly, and thoroughly.  We work with you to make sure that you know exactly what is happening in your home and when.  We know that your home is private, and we thank you for trusting us in your home.

All of our Super Gleam Team employees are bonded and insured for your safety.

While we can provide an as accurate as possible estimate of what it is going to cost to clean your home we customize all of our cleaning packages to your needs.  To provide a detailed and accurate quote we will need to visit your service location.

You do not have to be home when we are going to clean your home, and to get in and out most of our clients like to be out of the house.  Most of our clients leave the door open before our service, leave a key, or provide access to the home with a garage code.  If you would like to be home during the time of service we will work with you to schedule out a time when you are available.